How Wallet Records Stay Within This Policy
The Privacy Policy covers account identifiers, phone verification results, sign-in activity, device signals, support messages, and payment references needed to match a transaction to your account. When you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, we may retain a reference, amount status,
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and timestamp rather than unnecessary wallet credentials. We use these details to confirm requests, investigate an interrupted payment, protect account access, and answer a receipt question. We do not describe access as universal: eligibility depends on local law and the conditions shown at account entry. If
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you are in Semarang or elsewhere in Indonesia, the same policy explains which local processing purpose applies. You can ask us to clarify a record through the account help path, and we will assess the request against legal, security, and transaction-retention needs.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.